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Enta is the wallet. Shiga Digital is the company that builds it. If you’re looking for step-by-step screens rather than short answers, the Guides section walks through every flow in the app.

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About Enta

What is Enta?

Enta is a wallet for holding, moving and preserving value across Africa and the Gulf.You can hold dollars as USD₮, gold as XAU₮, and Bitcoin — then move any of it to another wallet, to an external address, or out to a bank account in naira, euros or pounds.Preserve it. Move it. Own it. That’s the whole product in six words.
Shiga Digital is the company — the team building the technology. Enta is the app — the wallet in your hands. Shiga also builds Pulse, the settlement engine businesses connect to directly.Enta and Pulse aren’t two separate bets. Pulse is the engine — the routes, the liquidity, the settlement. Enta is the experience built on top of it.You’ll still see the Shiga name in places like legal documents and terms of service. That’s normal and expected.
No. This is an official rename, not a new app and not a migration.Your account, balances, transaction history and wallet addresses are all unchanged. You will never be asked to migrate, re-verify, or move funds because of the rename.We started in Nigeria and now build for the wider Africa–Gulf corridor, serving both everyday users and institutions. The app carrying its own name rather than the company’s makes that clearer.
Money in this corridor is harder to handle than it should be in four specific ways, and Enta addresses each one:
  • Storing it — holding value in something that doesn’t lose ground to local currency
  • Moving it — sending across borders without a multi-day wait and a stack of intermediaries
  • Managing it — one place to see balances, history and statements across assets and networks
  • Trading it — converting between crypto and local currency without leaving the app
Money should move as easily as a message.
A stablecoin is a digital token designed to hold a steady value rather than float like most crypto.USD₮ is Tether’s dollar stablecoin — one USD₮ is intended to be worth one US dollar. It’s backed mainly by cash and short-term US Treasury holdings, and Tether publishes regular reserve reports on what sits behind the tokens in circulation.XAU₮ (Tether Gold) works the same way but against physical gold rather than dollars. Tether’s reserve reporting for it has included independent financial audits by outside accounting firms, and a physical count of the gold bars backing the tokens.
A blockchain is a shared public record that no single company owns or controls. It’s maintained by many independent operators, so a transaction on it isn’t a private entry in one firm’s database — it’s a public fact anyone can look up.That’s why you can verify your own payments without taking our word for it. Every wallet and every transaction in Enta has a View On-Chain option that opens it in a public block explorer.Enta runs on twelve networks across three assets. The full breakdown is under Assets and networks below.
Honestly: it’s usually faster and cheaper, but it isn’t a drop-in replacement for either.Most networks Enta supports settle in seconds and cost nothing or close to nothing to send. A bank wire or an agent typically takes longer and, for money sent into Sub-Saharan Africa, World Bank data has at times put remittance costs into double-digit percentages of the amount sent. That’s general context, not a live quote.The honest caveats: getting from USD₮ in Enta to cash in someone’s bank account still requires an off-ramp step, and the person receiving needs to be comfortable holding or converting stablecoins. Banks and licensed agents are heavily regulated and familiar, which is worth something on its own.

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Signing in and your account

With the passkey on your device — your face, fingerprint or device PIN.The sign-in screen shows your email address and a Continue with passkey button. There’s no password to remember and nothing to install.The email link you may remember from signing up does a different job: it confirms, once, that the address belongs to you. Your passkey is what signs you in from then on.
Neither. There’s no password to set, and there’s no 2FA to switch on.Your passkey already does that work. It’s held in your device’s own security hardware and released only by your biometrics, so approving something requires both your device and you. You never see the key, so there’s nothing to type into a fake site and nothing a “support agent” can talk you into sharing.If you’ve seen older guidance about setting up an authenticator app, it no longer applies.
1

Choose the account type

For me or For my business.
2

Confirm your email

We send a one-tap link rather than asking you to invent a password. Opening it proves the address is yours.
3

Create your passkey

On Secure your wallet, register a passkey on the device you’re using. This is what signs you in and approves your payments from then on.
4

Add a recovery email

Use an address on a different provider from your main one — that way losing access to one doesn’t cost you both.
A business account continues from there into business verification and owner invitations.
That’s what your recovery email is for, and it’s the reason we ask you to put it on a different provider from your main address. The same route covers losing the device that holds your passkey — see Passkey Recovery.Recovering an account isn’t instant. You verify your identity using your registered recovery contact and an identity check, and then a 72-hour security wait begins before access moves across. You’re notified as soon as a recovery request is made, and you can cancel it from anywhere you’re still signed in.
The wait exists so that someone who compromises an email account can’t quietly take over yours. It can be extended if we detect something suspicious during the window.
Enta signs you out automatically after 15 minutes of inactivity by default, with a warning 60 seconds before. You can change the duration under Settings → Security.Signing back in is your passkey again — face, fingerprint or device PIN.
An outage can stop you opening the app, seeing a live balance, or sending a new payment until service is restored.What it can’t change is the record of what you hold. Your balances and transaction history are recorded on public blockchains, not in a private database on our servers — so an outage on our side doesn’t erase or alter anything, and you can look your own transactions up independently while it lasts.
Open the transaction and choose View On-Chain. It opens in a public block explorer — a site we don’t run and can’t edit — where you can see the amount, the addresses, the network fee and the confirmation status for yourself.You never have to take our word for whether a payment went out.

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Moving money

Open the wallet you want to fund and choose Deposit. You’ll get two routes:
  • External wallet — receive from any crypto address. Enta shows you the deposit address for that specific network.
  • Bank account — fund by bank transfer, converted into crypto on arrival.
Funding by bank transfer needs Tier 2 verification. Receiving from another crypto wallet works from the moment you sign up.
Open the wallet, choose Withdraw, then Bank account. Enta converts the crypto and pays out in NGN, EUR or GBP, either to your own account or to a saved beneficiary.You’ll need Tier 2 verification, and the currency you want has to be one you selected during verification.
Verification unlocks conversion for Euro, Pound and Naira — pick the ones you plan to use when you verify, and you can select more than one.Payment links let you price in Naira, Euro or Pound, or directly in USDT or BTC. Whatever network the payer sends from, you receive the asset and amount you asked for.
On most networks Enta supports — Spark and the EVM chains — sending settles in seconds. Solana, Tron and TON settle quickly too. The main Bitcoin network is slower by design.Anything crossing into or out of a bank account depends on that bank’s own processing times, so a withdrawal that clears our side in seconds can still take longer to appear in an account.
Yes, and many people do rather than switching entirely.Enta is useful for holding value in dollars or gold, for moving money across borders quickly, and for getting paid by someone in a different country. Your bank stays useful for local payments, salary, cards and anything that needs a familiar regulated institution on the other end.The two work together: you cash out from Enta into your bank when you need local currency, and fund Enta from your bank when you want to hold or send value.
It’s uncommon, but there are three situations worth knowing about.If the wallet the funds came from has been exposed to questionable activity, a compliance alert can be raised and the transaction reviewed before it completes. In the rare event of a network problem, our team steps in manually. And if someone sends an asset Enta doesn’t support to one of your addresses, we try to return it, but that’s best-effort rather than a guarantee.If something looks stuck, copy the transaction hash and send it to support — that’s the fastest way for us to find it.
It depends on whether the two networks share an address format, and we’d rather be straight with you about it.If you sent between two networks that use the same address format — say one EVM chain instead of another — there’s a real chance the funds are sitting at a reachable address and recovery may be possible with support’s help. If you sent across formats, such as an EVM address on Tron or Solana, funds are frequently unrecoverable. We’re telling you this plainly rather than promising a fix we can’t guarantee.Either way, do this now: copy the transaction hash, look it up on a public block explorer, and message support with the hash, the network you sent from, and the network you meant to send to.

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Assets and networks

Twelve networks in total. Your seven EVM chains share one address, but each keeps its own balance — the total on the collapsed row is the sum of them, not a single pot you can spend from in one go. So if you’re sending on Base, only your Base balance is available.Solana, Tron, TON, Bitcoin and Spark each have their own address format. A Spark address begins with spark.
Because the same asset can exist on more than one network, and networks don’t talk to each other.USD₮ on one network and USD₮ on another are like the same currency in two different banking systems — same value, but you can’t send from one to the other by address alone. Enta shows the network clearly on every deposit address and every send screen, and Swap moves the same asset between networks for you inside the app.The one rule to remember: always check the network the other side expects before you send.
Start with what the other side supports — that constraint usually decides it for you. Enta labels each network on the send screen, so you can see the trade-off before you commit.For USD₮: Tron is the most widely offered and is what most exchanges default to. Solana and TON are fast and cheap. Most of the EVM chains are marked Free to send — Ethereum is the exception and shows Gas fees apply, so use it only when the other side requires it.For BTC: Spark is usually the better default for everyday amounts, since it settles straight away and costs very little. The main Bitcoin network carries a network fee and is slower, but it’s the most widely supported and most battle-tested route, which is worth it for large transfers.For XAU₮: EVM only — Arbitrum, Ethereum, Plasma or Polygon. There’s no Solana, Tron or TON version of Tether Gold.
Partly. This is general information about how XAU₮ works rather than financial advice, and it’s worth being precise about what gold does and doesn’t do.Holding XAU₮ moves your exposure from the naira to the gold price. Some people prefer that trade — but it isn’t guaranteed to outperform any specific currency over any specific period.What it definitely doesn’t do: gold has its own volatility and can fall in dollar terms. XAU₮ is not a savings account and it pays no interest. If you need a stable number rather than a store of value, USD₮ tracks the dollar and is the better fit.

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Verification

Quite a lot. From the moment you sign up you have a working wallet — you can send, swap and receive crypto straight away.Verification (Tier 2) adds the part that touches regular money: off-ramps and FX swaps, converting between crypto and currencies like EUR, GBP and NGN.
Three steps after a short intro: Profile, Address, Identity.You’ll need your legal name and date of birth exactly as they appear on your government-issued ID, your address plus a bank statement or utility bill dated within the last three months, and a government-issued ID with a selfie taken in good light.Verification is reviewed rather than instant. You can leave and come back — your Dashboard keeps the card showing where you left off.
Only if you select Naira during verification. They confirm your identity under Nigerian financial regulations, and Naira transactions can’t be enabled without them.If you only plan to use euros or pounds, you won’t be asked for either.
The most common cause is a mismatch between what you typed and what’s printed on your ID — a shortened first name, a missing middle name, or a transposed date.If the selfie check failed instead, you’ll see “Your selfie didn’t match the photo on your ID.” Retry from the same screen in good lighting with no hat or sunglasses. A mismatch on the first attempt is common and doesn’t count against you.

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Business accounts

An individual account is a wallet. A business account is a wallet with a control room attached.Everything about the money is identical — same assets, same networks, same transfers in and out, same payment links, same statements. If you’re one person getting paid and paying others, the individual account isn’t a lite version. It’s the complete product.A business account adds three things: who can act (members and roles), who must agree (approval rules), and what’s on record (an activity log of what happened and who did it).
Yes. Your personal profile and your business live side by side on one login, and you switch between them from the sidebar.
You decide, and it’s enforced automatically rather than by policy.Your company’s verified beneficial owners are onboarded as the wallet’s approvers. Common rules are a single approver for sole founders, 2-of-3 for most companies, and 3-of-5 for larger teams and treasuries. You can add high-value escalation, so payments above a threshold need more approvals, and time delays that hold the largest payments for a period you choose.Team members can be given the ability to view or prepare payments without approval power.
Three, under Settings → Business → Team:
  • Super Admin — initiate and approve payments, manage billing and integrations, edit the business profile, set approval limits, delete the business
  • Admin — move money with a Super Admin’s approval, and handle day-to-day operations
  • Viewer — read-only access to balances, statements and activity
Roles control what someone can start. Your approval rule controls what actually goes out — so if you’ve set a 2-of-3 rule, a Super Admin still can’t move funds alone.
Probably not. While business verification is pending, the app shows only Wallet setup.The dashboard, payment links and team features appear once verification is approved. A quiet screen during review is expected, not a fault.

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Getting paid

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Records and support

On an individual account, Settings → Personal. On a business account, Settings → Business. Pick a date range and a format — PDF is best for sharing or printing, CSV opens in a spreadsheet. The download button stays disabled until you’ve chosen both.Your last ten statements are kept in the panel so you can re-download them. On a business account, a statement covers the whole business rather than one member.
Chat with us from inside the app, or email help@shiga.io.If you’re reporting a transaction problem, include the transaction hash and the network — it’s the difference between us finding it in a minute and asking you three follow-up questions.